Target Returns Policy
All refund rights under both State and Commonwealth law apply.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and failure does not amount to a major failure. If the failure is minor, we reserve our right to offer to repair only. We reserve the right to not offer a refund or an exchange coupon.
Please read the following carefully to ensure you are fully aware of your rights under the policy and our obligations to you.
When you change your mind
Excluded change of mind items
The following items can not be returned if you change your mind:
Other products:
Target will accept returns and provide you with an exchange voucher, refund (refund will be provided using original payment method) or repair where:
Target may elect to return the product to the manufacturer’s repair agent to determine the nature of the problem. We reserve the right not to offer an exchange voucher, refund or repair where the item fault is a result of misuse or neglect.
Please be aware that data (including, but not limited to, images, music and video) may be lost during the repair process of electrical and electronic products. It is the responsibility of the customer to ensure that all personal data is deleted before return to Target.
Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair goods.
Physical gift card orders
Physical gift cards cannot be returned if you change your mind. They also will not be exchanged for another denomination or tender such as cash. Target will accept returns and provide you with an exchange gift card where the item is faulty or is not of acceptable quality. Please note that Target is not responsible for and is unable to replace gift cards which are lost or stolen.
Proof of Purchase
Returns, refunds, exchanges or repair requests must be accompanied by any one of the following proof of purchase documents:
Privacy
You will be asked for information that is relevant to your return or to satisfy legislative requirement. If you do not provide this information, then we may be unable to process your return. When returning merchandise with proof of purchase, you will be asked for your signature as authorisation of the return transaction. If Target agrees to a return without adequate proof of purchase, you will be asked to provide identification containing your full name. Target will record your name and form of identification provided, which may be accessed by authorised Target team members for fraud protection activities. Information collected will be securely stored in accordance with Target’s Privacy Policy.